Privacy Policy
Last Updated: May 27, 2026
At ECLATJOYE™, operated by Pomo Sports Inc, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and shared when you access our website or purchase products through our Services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a secure and efficient shopping experience, we may collect certain information when you interact with our website.
Information You Voluntarily Provide
When you:
- Place an order
- Contact customer support
- Subscribe to marketing emails
- Create an account
- Participate in promotions or surveys
we may collect information including:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment-related details
- Account login information
Automatically Collected Information
When visiting our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Interaction behavior
- Referral sources
- Cookies and tracking technologies
This information helps us improve website performance and customer experience.
2. How We Use Your Information
We may use collected information for purposes including:
📦 Order Processing
- Payment verification
- Shipping coordination
- Order confirmation and tracking updates
💪 Customer Experience
- Improving website functionality
- Personalizing shopping experiences
- Optimizing product recommendations
📧 Communication
- Responding to customer inquiries
- Sending service-related notifications
- Providing promotional emails (only if subscribed)
🛡️ Security & Fraud Prevention
- Monitoring suspicious activity
- Preventing unauthorized transactions
- Protecting website integrity and users
3. Payment Security & Data Protection
We take reasonable precautions to help protect customer information.
🔒 Secure Encryption
Sensitive payment data is processed through encrypted SSL (Secure Socket Layer) technology and secure third-party payment providers.
🖥️ Restricted Access
Personal data is stored on protected systems accessible only to authorized personnel who are required to maintain confidentiality.
💳 No Full Card Storage
ECLATJOYE™ does not directly store complete debit or credit card information after payment processing.
4. Sharing Information with Third Parties
We do not sell or rent customer personal information to unrelated third parties for independent marketing purposes.
However, information may be shared with trusted service providers that assist with:
- Payment processing
- Shipping and logistics
- Website hosting
- Analytics services
- Fraud prevention
- Advertising and marketing support
These providers are only given information necessary to perform their services.
5. Advertising & Analytics Technologies
Our website may use cookies, pixels, and related tracking technologies provided by advertising and analytics partners.
These technologies help us:
- Measure website performance
- Understand shopping behavior
- Deliver more relevant advertising content
Third-party partners may include:
- Meta (Facebook / Instagram)
- Shopify-related analytics services
- Advertising technology providers
Third-party data handling is governed by their own privacy policies.
You may manage advertising preferences through your browser settings or third-party opt-out tools.
6. Cookies & Tracking Technologies
Cookies are small files stored on your device to improve browsing functionality and website performance.
We may use cookies for:
- Shopping cart functionality
- Website security
- Analytics and traffic measurement
- Remembering user preferences
- Advertising optimization
Disabling cookies may affect certain website features or checkout functionality.
For more information regarding Shopify cookies, please visit Shopify’s official cookie documentation.
7. Third-Party Websites
Our website may contain links to external websites or third-party services.
We are not responsible for:
- Third-party privacy practices
- External website content
- Independent data collection policies
Users should review the privacy policies of third-party websites before sharing personal information.
8. California Privacy Rights (CalOPPA)
In accordance with California privacy regulations:
- Users may browse our site anonymously
- This Privacy Policy is publicly accessible on our website
- Policy updates will be posted on this page
- Users may request account information updates by contacting us
Do Not Track Signals
Our website may respond to certain browser Do Not Track (DNT) settings depending on browser compatibility and platform behavior.
9. Children’s Privacy
ECLATJOYE™ does not knowingly collect personal information from children under the age of 13.
If we become aware that a child has submitted personal information, we will take reasonable steps to remove the data promptly.
Parents or guardians may contact us regarding concerns about child privacy.
10. Data Breach Procedures
In the unlikely event of a security incident involving personal information, we may:
- Investigate and contain the issue
- Notify affected users where legally required
- Cooperate with relevant authorities if necessary
Notification timing may vary depending on applicable legal obligations and the nature of the incident.
11. Email Marketing & CAN-SPAM Compliance
If you subscribe to promotional communications, we may occasionally send:
- Product announcements
- Promotions
- Brand updates
- Marketing emails
In compliance with applicable email marketing laws:
- Customers may unsubscribe at any time
- Emails will clearly identify the sender
- Opt-out requests will be honored promptly
Unsubscribe links are included within promotional emails.
12. International Data Processing
Because our ecommerce infrastructure and service providers may operate internationally, your information may be processed or stored in countries outside your place of residence.
By using our Services, you acknowledge that international data transfers may occur as part of normal business operations.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting to this page unless otherwise required by law.
We encourage customers to review this page periodically for updates.
14. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Thank you for trusting ECLATJOYE™.